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F.A.Q

WHERE ARE YOU BASED?

We're happily based in 

Unit 1402B 14/F The Belgian bank building, Nos. 721-725
Nathan Road, Mongkok, Kowloon

HOW DOES SHIPPING WORK?

BikeBold partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.

Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :)

We offer international shipping options too - no matter where you are, you can buy from us!

ARE YOUR SIZE CHARTS  CORRECT ?

Our size charts are relatively correct but please allow 2 3 cm differs due to manual measurement

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back.

HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

Send us an email via this form